WHY REMOTE GUIDANCE?
XMReality Remote Guidance gives your people the skills, knowledge and support they need - where and when they need them.
It's just like being there.
AR is a key enabler of new services and servitization, With XMReality Remote Guidance your service offering becomes more complete.
Build your service capabilities and your brand, with cutting-edge tech that attracts innovative talent, and customers.
Explore new use cases and sales opportunities with Remote Guidance, like training, auditing and onboarding.
With remote troubleshooting no costly field trips are required to increase both your uptime, and your response and resolution time.
Let your hands do the talking, make complex procedures crystal-clear, whatever your language.
You can use not only your hands, but even overlay physical tools to show exactly how it's done.
When complex directions aren't needed, simply point your peer in the right direction with the intuitive on-screen pointer.
Back up our visual, gestural tools with an excellent, high-quality voice connection.
Build up a whole library of first-time-fix tips and tricks, for colleagues and customers.
When live is not available or optimal, guide on images from other sessions, situations or sources.
Our user administration web portal offers excellent user experience with a simple intuitive display that makes it easy to create teams, manage users and track KPIs.