Remote Guidance allows ABB to interact effectively and personally with their customers – with significant increases in customer satisfaction. ABB Power Grid’s Rapid Response Service use XMReality Remote Guidance to help provide fast and efficient resolution to major breakdowns – worldwide.
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About XMReality Remote Guidance™
XMReality Remote Guidance is an AR-enabled knowledge sharing tool that lets you communicate with gestures, speech, chat and pointers with someone in a completely different location.
With Remote Guidance you can:
Connect quickly & easily using call-links