To deliver services to an agreed level, profitably, over the long term, is a fundamental challenge for companies in the service sector. With XMReality Remote Guidance, service providers can optimize their business processes and improve their financial result.
Meet the agreed service level
- More rapid resource allocation
- Maximize utilization of agreed equipment at the customer site
- Optimize the field service organization while minimizing costs
- Improve the first-time fix rate
- Introduce new service concepts that enable the customer to rectify a problem remotely, with the assistance of the service provider’s experts
- Improve knowledge transfer between colleagues
- Radically reduce travel costs and non-billable time
With XMReality Remote Guidance on Windows tablets or the XMReality app for Android, the organization’s collective knowledge is leveraged to offer a world-class service while maximizing profitability.
Service provider brochure