Why to Reduce Truck Rolls - and How to Do It
In the realm of service operations, a crucial term that often comes up is "truck roll." But what exactly does it entail, and why is it significant for companies employing service technicians? That's...
In the realm of service operations, a crucial term that often comes up is "truck roll." But what exactly does it entail, and why is it significant for companies employing service technicians? That's...
At XMReality we’ve built our remote visual assistance tool with a deep understanding of real-world situations. Whether you're in the heart of the city with a lightning-fast connection or out in the...
Toshiba America Business Solutions (TABS) empowers its clients with personalized print & digital services and solutions to seamlessly create and integrate information to optimize productivity and...
Sovereign Housing Association owns and manages over 60,000 homes in the UK, making them one of the top 10 largest housing associations in the UK. They work with over 140,000 customers and always aim...
We will once again be participating in the highly anticipated Field Service Palm Springs event. This is a must-attend conference for service executives globally.
The food and beverage industry are experts at predicting and adapting to consumer demands. However, consumer priorities around food change faster than ever before. It might seem like a challenge, but it can presents a major opportunity.
In this whitepaper, we cover the subject of an aging workforce and how to handle the younger generation of technicians who enter the industry, often young, poorly qualified, and temporary contract workers. With digitalization and globalization factored in, more companies must support more recruits spread across more market units—with fewer skilled in-house experts.