Product Overview

How XMReality works

XMReality is built with intuition in mind — there is no need to be tech-savvy. Explore how our smart features and functions streamline support and documentation, making your tasks easier than ever.

Connect to anyone, anywhere

Anyone can join a session with a single click — on any device, with no downloads required. You can start instantly or schedule a session for later. Need more people on the call? Add participants anytime.

Collaborate in real-time

Show how it’s done without being there. Annotate and share images and drawings – all while you record. Take snapshots and write notes to document what is done.

Create and use instructions

Pre-build instruction sets, make them team-specific, or apply them to the whole organization. This is especially useful in training, inspections, or reoccurring problems.

Review and share documentation

All documentation made during a call is automatically saved in the cloud. Return to your content history and find your session. Correct typos, add notes and edit images. Download your session as a pdf and share it with others as needed.

See and follow up usage

Manage and keep track of usage, statistics and KPIs across your organization through your dashboard. Create a branded view for your customers to easily show the value created.

Powerful guide features

With enhanced guide features you can provide superior remote support in any situation. Integrated documentation tools capture your sessions automatically, with no extra effort.

Provide intuitive and precise instructions in real-time with your own hands using Augmented Reality.

You can freeze the video and start collaborating instantly. Our patented capability seamlessly delivers a high-quality image with perfect colors, even on low bandwidth connections.

Share images, graphics, documents, or your entire screen, to explain, instruct and show information to other call participants.

Document your work to share knowledge and experience with image snapshots, video recordings, and step-by-step instructions.

Take notes, manage captured content, and seamlessly store documentation on your Enterprise cloud storage. Create extensive PDF reports automatically with the click of a button.

Guide with hands overlay

Provide intuitive and precise instructions in real-time with your own hands using Augmented Reality.

Instant high-quality pause

You can freeze the video and start collaborating instantly. Our patented capability seamlessly delivers a high-quality image with perfect colors, even on low bandwidth connections.

Share and instruct with documents

Share images, graphics, documents, or your entire screen, to explain, instruct and show information to other call participants.

Capture snapshots and recordings

Document your work to share knowledge and experience with image snapshots, video recordings, and step-by-step instructions.

Document to the cloud

Take notes, manage captured content, and seamlessly store documentation on your Enterprise cloud storage. Create extensive PDF reports automatically with the click of a button.

Popular features

Point and annotate

Real-time pointers for quick highlights. Annotations and text labels for detailed information in a call and in the documentation.

Step-by-step instructions

Perform tasks with consistency and guarantee high-quality documentation with your own standard operating procedures.

Remote control

Experts control the entire call experience, making it easy for first-time users.

Group calls

Bring in up to 20 teammates and additional experts in any call at anytime.

Zoom

Inspect details in high quality with integrated zoom, both locally and remotely.

Multi-camera

Easily toggle between cameras and have several video feeds going at once.

See it in action during a demo

To fully understand the power of XMReality and the value it can bring to your company, you need to see it in action. Schedule a meeting with one of our product experts today

Integrations for seamless workflow

Integrations help make your day easier. You can schedule meetings, start calls, and access post-call documentation, all through easy-to-implement pre-built or custom integrations.

Integration

Microsoft OneDrive

Keep your snapshots and recordings secure with automatic cloud storage sync to OneDrive.

Integration

Salesforce Service Cloud

Launch calls from Salesforce and seamlessly capture call outcomes directly in Salesforce cases.

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Integration

Outlook & Teams

Send call links directly from Teams or schedule your guidance sessions ahead of time through Outlook.

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Integration

Custom integrations

Create custom built integrations with options ranging from no-code solutions to fully customizable APIs.

Add-on: Smart glasses

Add glasses for a hands-free experience

Have both hands free while being guided by adding AR smart glasses. XMReality can be used on most smart glasses models on the market, so you can pick the model that fits your needs.

data security

Your data.
Your property.

No need to fear that your data gets into the wrong hands when using XMReality. Calls are end-to-end encrypted and XMReality is both GDPR compliant and ISO27001 certified. All sensitive content created, including images, recordings, and pdf:s are stored locally on your device or in your own Enterprise cloud storage.