With our roots in the Defense industry we know how important cyber security is and we offer adaptable solutions to ensure maximum security - without compromising on function.
Our End-to-End Encryption is trusted by industry leaders
Be proactive with maintenance without the need to travel
Quickly solve downtime issues to keep the wheels spinning
Meet the highest security standards with local hosting
TRUSTED BY OUR CUSTOMERS
When something suddenly comes up and needs to be solved as quickly as possible you can instantly connect with the expert(s) needed to get instructions on how to identify and solve the problem.
Support customers or colleagues during assembly, installation and testing of equipment regardless of their location.
Use Remote Guidance to train and instruct personell on equipment they are not familiar with, either live or by using pre-recorded sessions.
CUSTOMER SUCCESS STORY
Saab uses innovative support solutions, including XMReality Remote Guidance, to provide The Royal Thai Airforce, RTFA, with 100% availability of their Gripen fighters.
“Instead of sending our specialists to Thailand, an authorized technician in Linköping supported and guided the RTAF technicians to implement the check by using Remote Guidance. Both we and the RTAF was very pleased with the result since it gave 100 percent availability to their Gripen fleet,” says Ellen Molin, senior vice president and head of business area Support and Services at Saab.
THE POTENTIAL OF XMREALITY REMOTE GUIDANCE
Visit our Insights section for more customer success stories.
With End-to-End Encryption and on premise solution Remote Guidance offers the safety standard you need
Improved and more efficient knowledge transfer within the organization regardless of geographical locations.
Using Remote Guidance helps you solve problems from a distance, saving on both travel time and cost.
Add new revenue streams into your business with XMReality Remote Guidance. Deploy your expert knowledge anywhere, anytime regardless of location.
Get the most out of Remote Guidance
Using smart glasses together with XMReality Remote Guidance makes it possible for the person who’s being guided to have both hands free – making it both more efficient and in some cases safer. As the different use areas of smart glasses expand, XMReality continue to optimize the way our product work on the most popular smart glasses on the market.
The Pointpad enables the Hands Overlay feature from a desktop and basically turns any computer into a powerful guide station, perfect for in-house helpdesk professionals or technical support centers. By showing, not telling, you can avoid misunderstandings and remove language barriers, leading to fast, efficient issue resolution and happier customers and colleagues.
XMReality carried out an extensive Field Study to compare which technology is more effective at giving remote support: XMReality’s...