xmreality remote guidance
XMReality's remote support solution allows you to see what your customer or colleague sees and guide them as if you were right by their side
Easy to use. Whatever the device, XMReality Remote Guidance is built to run on it. From smartphones to tablets, pointpads to smart glasses, you’re the user – you get to decide. With no limitations on platform, Android, iOS or Windows, Remote Guidance works on it.
For anyone. Smarter communication and less barriers will allow for faster, more secure ability to help people all over the world meeting a diverse audience. It will make it easier for workers to reach out for help when both the caller and the recipient can view the app in their own language.
Anywhere. With the increased language support added, platform and hardware independence in place we enable business globally to scale XMReality even broader. The combination of guidance features and multiple languages helps our customers and partners to bridge language barriers and become even more efficient in expanding into their markets.
With smart glasses as one of the most powerful options to the remote support toolkit, we wanted to create an easier experience for workers who need their hands to do the job, while being supported from remote. As the different use areas of smart glasses expand, XMReality continue to optimize the way our product work on the most popular smart glasses on the market. We are currently supporting the following smart glasses:
XMReality Remote Guidance can be fully customised and integrated into the processes and workflows of your organisation.
Track usage and other KPI’s in our administration portal.
Make XMReality Remote Guidance your own by customizing Call Links and apps.
Invite multiple participants to a Remote Guidance Call.
Get information on how to use XMReality Remote Guidance and how to get the most out of your sessions.
Message other XMReality users directly from our apps.
Transfer knowledge securely with end-to-end encryption.
XMReality Remote Guidance can be integrated in for example JIRA and Zendesk.
XMReality Remote Guidance is compatible with SAML and OAuth for easy login and access.
XMReality carried out an extensive Field Study to compare which technology is more effective at giving remote support: XMReality’s...