xmreality remote guidance
XMReality's remote support solution allows you to see what your customer or colleague sees and guide them as if you were right by their side
Whatever the device, XMReality Remote Guidance is built to run on it. From smartphones to tablets, pointpads to smart glasses, you’re the user – you get to decide. With no limitations on platform, Android, iOS or Windows, Remote Guidance works on it.
When doing more complex work like repairs, Smart Glasses provide an excellent way to be able to work hands free. XMReality Remote Guidance supports a variety of models and the dedicated interface makes them easy to use.
Supported Smart Glasses
XMReality Remote Guidance can be fully customised and integrated into the processes and workflows of your organisation.
Track usage and other KPI’s in our administration portal.
Make XMReality Remote Guidance your own by customizing Call Links and apps.
Invite multiple participants to a Remote Guidance Call.
Get information on how to use XMReality Remote Guidance and how to get the most out of your sessions.
Message other XMReality users directly from our apps.
Transfer knowledge securely with end-to-end encryption.
XMReality Remote Guidance can be integrated in for example JIRA and Zendesk.
XMReality Remote Guidance is compatible with SAML and OAuth for easy login and access.
XMReality carried out an extensive Field Study to compare which technology is more effective at giving remote support: XMReality’s...