Connect to anyone, anywhere
Anyone can join a session with a single click — on any device, with no downloads required. You can start instantly or schedule a session for later. Need more people on the call? Add participants anytime.
How XMReality works
XMReality is built with intuition in mind — there is no need to be tech-savvy. Explore how our smart features and functions streamline support and documentation, making your tasks easier than ever.
Next
Collaborate in real-time
Show how it’s done without being there. Annotate and share images and drawings – all while you record. Take snapshots and write notes to document what is done.
Create and use instructions
Pre-build instruction sets, make them team-specific, or apply them to the whole organization. This is especially useful in training, inspections, or reoccurring problems.
Review and share documentation
All documentation made during a call is automatically saved in the cloud. Return to your content history and find your session. Correct typos, add notes and edit images. Download your session as a pdf and share it with others as needed.
See and follow up usage
Manage and keep track of usage, statistics and KPIs across your organization through your dashboard. Create a branded view for your customers to easily show the value created.
Integrations for seamless workflow
Integrations help make your day easier. You can schedule meetings, start calls, and access post-call documentation, all through easy-to-implement pre-built or custom integrations.
Integration
Microsoft OneDrive
Keep your snapshots and recordings secure with automatic cloud storage sync to OneDrive.
Integration
Salesforce Service Cloud
Launch calls from Salesforce and seamlessly capture call outcomes directly in Salesforce cases.
Integration
Outlook & Teams
Send call links directly from Teams or schedule your guidance sessions ahead of time through Outlook.
Integration
Custom integrations
Create custom built integrations with options ranging from no-code solutions to fully customizable APIs.
Add-on: Smart glasses
Add glasses for a hands-free experience
Have both hands free while being guided by adding AR smart glasses. XMReality can be used on most smart glasses models on the market, so you can pick the model that fits your needs.
Hardware
XMReality’s hardware: the Pointpad
XMReality’s Pointpad is a hardware add-on that transforms any desktop into a powerful remote support station by enhancing the Hands Overlay feature. It lets helpdesk professionals use both hands to give clear, real-time instructions through hand gestures. With its built-in camera and lighting, it ensures sharp overlays for faster, more efficient support.
data security
Your data.
Your property.
No need to fear that your data gets into the wrong hands when using XMReality. Calls are end-to-end encrypted and XMReality is both GDPR compliant and ISO27001 certified. All sensitive content created, including images, recordings, and pdf:s are stored locally on your device or in your own Enterprise cloud storage.
Which use case suits your business?
Explore our most common use cases and learn how your organization can benefit from remote visual assistance.
Troubleshooting
Fix unplanned stops faster with instant video support from off-site experts, guiding them through...
Inspections and Audits
Conduct remote equipment checks with better documentation and no trave. Increase efficiency and...
Remote training
Assist field technicians in complex tasks by accurately guiding them through each work step, eliminating delays, and minimizing disruptions and costly downtime.
