Guide followers, using these and many more tools.


Making gestures

Using video overlay in XMReality, you can use your hands to show your counterpart what they need to do exactly as you would if your were there right beside them. It is simple, powerful, and will help conveying your intention irrespective of language barriers and difference in knowledge. Using an XMReality Pointpad or the camera already in your pocket, you can guide people using this market-leading augmented reality technology.

Showing tools

You can use not only your hands, but even overlay physical tools to show exactly how it’s done. Sometimes you may need to convey exactly what needs to be done, down to how to apply a certain tool or spare part. If you have the physical tool at hand, you can use video overlay in XMReality to show how your peer should apply it directly within the XMReality call.

Pointing

There are situations where you don’t need the full power of the complete overlay functionality, but you still need to point your peer in the right direction. Using graphical pointers in XMReality, you can quickly and precisely point on a specific item or an area of interest without needing to involve your camera at all

Video recording

Build a complete library of first-time-fix tips and tricks, for colleagues and customers. Anything you do in XMReality can be recorded and stored for later use. From simply taking snapshots of the video feed, to recording the whole session. The videos can later be referenced when doing follow-up work, verifying that everything was done correctly, or for training people at later time on how to solve the same problem. Recording XMReality sessions allows you to build up a knowledge base and better help share the knowledge throughout the organisation and with your customers.

Screen Sharing

Share Screen from Windows, either the entire desktop or an individual window can be used as the background in an XMReality call. This can be used to show drawings, manuals, or any other application. As with live video and images, you can use hands-overlay, pointers and text overlay on a shared window as well. Combined with the existing Capture mode in XMReality and Windows default image viewer, you can now quickly and easily take snapshots of what your counterpart is seeing, share your screen and start drawing in and annotating the images and also save them for later use.

Guiding on Image

In some situations, a live video is not available or appropriate. If guidance is needed in a place where there is no internet connection, XMReality is still your friend. Take a series of pictures of the situation and use those as the background for your next remote guidance call when you’re connected. You can also use snapshots from within the current or a previous session to show the situation from a different perspective. Any image you can access on your device, you can also share in a call.

Talking

Back up our visual, gestural tools with an excellent, high-quality voice connection. These visual and gestural tools are always backed up by the power of speech. With the high quality VoIP connection you will hear each other much clearer than typical phone lines, be it using the phone earpiece, speakerphone or a bluetooth headset.