GiveX, a leading provider of gift and e-gift card solutions, loyalty programs, point of sale (POS) systems, data analytics, and stored value ticketing, has chosen to partner with XMReality to enhance its technical support and customer service. The collaboration has already produced significant results, with XMReality's platform for remote guidance being seamlessly integrated into GiveX's operations, enabling quicker and more efficient problem resolution for their global customer base. Something that has resulted in GiveX choosing to expand its use of XMReality within the first three months and, therefore, add additional licenses.
XMReality’s Remote Guidance™ has, in this short time, become instrumental in helping GiveX provide quicker and more accurate support to its vast network of over 132,000 merchant locations worldwide. By enabling real-time, hands-on assistance regardless of geographical location, XMReality has allowed GiveX to maintain high levels of customer satisfaction and operational excellence.
About GiveX
GiveX is a global technology company that provides merchants with a comprehensive suite of services, including gift and e-gift card solutions, loyalty programs, point of sale (POS) systems, data analytics, and stored value ticketing. With over 132,000 active merchant locations, GiveX enhances customer engagement and operational efficiency for businesses in the restaurant, retail, and hospitality sectors in over 100 countries. For more information, visit: https://web.givex.com/