No need for the person you call to install an app - just send them a link
Create and send link from the app
Customer/colleague taps on link
Guide them with hand and voice
Christer Bäck, Senior Customer Service Manager, Norden Machinery.
Make your point with hand gestures...
The simplest way to fix a problem is often just to show how it’s done. Our unique augmented reality feature overlays your hand onto your customer or colleague’s mobile device, allowing you to physically demonstrate solutions to queries.
- See what your colleague or customer sees
- Point out problem areas
- Demonstrate the steps to fix with your hand
...or engage with our other advanced features
XMReality Business is your complete on-site toolkit – for when you’re not on-site. A whole suite of ways to engage with and support the person on the other end, so that it’s like you were there in person.
- Pause and draw on image
- Share pictures and documents
- Crystal clear sound
- Record your support call with digital storage