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XMReality remote support 2

Stories from our customers

Our experts can now visually show what needs to be done, and everyone understands immediately. The result is more accurate troubleshooting, shorter downtime, more satisfied customers, and fewer trips.

Berry Christensson After Sales Service Manager, NIBE Energy Systems

XMReality has saved us hundreds of truck rollouts this year. Its intuitive and the live annotations make complicated instructions easy to understand.

Alexander Geist Remote Services Manager, Novatech

The most important thing for our own customers is that their problems get solved as quickly as possible, and XMReality has helped us to do that better.

Joris Van De Walle Service responsible for EMEA, Esko

This deepened collaboration with XMReality is perfectly aligned with Electrolux Professional’s strategic direction to further develop capabilities of remote and instant technical support towards our customers and extensive partner network.

Magnus Sävenäs Group VP Customer Care & Quality, Electrolux Professional

Visual Assistance isn’t something futuristic or next generation anymore - it’s a tool in our toolbox. It’s like a 10-mm spanner – we take it out when we need it.

Thomas Sandgren Field Engineer Customer Service, Norden Machinery
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What our users say

G2 is the largest and most trusted software marketplace, and more than 80 million people annually use G2 to make smarter software decisions - based on authentic peer reviews. And our users have spoken.

See it in action

Empower your team to resolve issues in minutes, not days, with interactive, easy-to-use remote support.

 

Meet our product specialists