Author: Growth Engine

XMReality extends international collaboration with Siemens Industrial Turbomachinery

The order includes XMReality Point Pad and smart glasses for remote knowledge sharing.

”Digitalization in global corporations is a high priority among our customers. As Siemens is a strategic customer for XMReality, we are very pleased that they have chosen to extend the use of our solution to include even more of their international service units. This is yet another clear indication of the great potential that XMReality Remote Guidance offers”, said Johan Castevall, CEO, XMReality.

The order entails an increase in hardware-related revenue of SEK 500,000, which will be recognized during 2017 as the project is delivered.

XMReality appoints Per Unell as CTO

”We will soon be releasing a new generation of our software and services, which opens entirely new opportunities for our customers to streamline and develop their business processes with the help of AR. We are expanding our management team and welcome Per Unell,” said Johan Castevall, CEO, XMReality. “Per will contribute significantly to XMReality’s continued growth through his solid experience of customer-centric product development, a profound understanding of technology, and his track record of attracting strategic partners from Ericsson and Sectra, among others.”

“I am both proud and happy to be part of XMReality. I am convinced that AR will revolutionize many industries, including service and maintenance. XMReality is a leader in its segment, so when I was asked to join the company, the answer was self-evident,” said Per Unell.

Per Unell will assume the position of CTO as of January 1, 2018.

XMReality strengthens the management team with an experienced COO

XMReality has appointed a COO with experience from Motorola, Sogeti and CGI.

“There is an increasing international interest in our company and our solutions. We continue to execute according to our growth strategy and are strengthening the cooperation with our global customers. We are excited to have Henrik joining our team. His documented business acumen, long-term experience from working with global customers and solid management background will be valuable to our organization”, says Johan Castevall.

“I believe XMReality is a really exciting company. I am thrilled and motivated to get the opportunity to actively contribute to the continued development of the company. I am both humble and excited to start working for XMReality”, says Henrik Krohn.

Henrik is starting October 1st 2017.

XMReality prepares to launch a comprehensive upgrade of its XMReality Remote Guidance™ software, which uses augmented reality (AR) for knowledge sharing

During the year, XMReality has comprehensively updated its XMReality Remote Guidance software, which can be used with smart glasses, iOS, Android and Microsoft Windows. The new version includes a range of new functions and interfaces that make it easier and more convenient to use.

The new version is expected to be launched toward the end of 2017.

“With our new version of XMReality Remote Guidance we will be launching the most scalable remote knowledge sharing software via Augmented Reality. We have created a product that is even easier to install and use on a variety of devices, such as laptops, smartphones, pads, and, not least, smart glasses,” said Johan Castevall, CEO, XMReality AB.

“We are seeing a growing interest in AR as a critical piece of the jigsaw for companies wanting to digitalize operations. With this powerful new version, we continue to deliver and offer leading solutions to new and existing users. We are also very pleased that a growing number of global technology companies such as Google and Microsoft are investing in the development of new smart glasses. As these companies are moving into the market and delivering hardware, it enables us to benefit from the strongly increasing demand for software and services related to AR,” Johan Castevall, CEO, XMReality AB, concluded.

Atlas Copco Rock Drills extends its cooperation with XMReality

Atlas Copco Rock Drills AB has expanded its collaboration with XMReality in order to continue to streamline its field service.
The engineering company has been a customer of XMReality for just over two years, and continues to streamline its field service by including the XMReality Remote Guidance™ in additional Swedish and international service units. The customer is already using XMReality’s guide station, XMReality Point Pad™ and XMReality’s smart glasses for remote knowledge sharing.
“Our vision is to continue to be the foremost innovator with the best support in the industry. We are always looking for new opportunities and tools to achieve our visions and goals. We are having our customer in focus, and Remote Guidance enables us to better support them with rapid and high-quality service. The ever-increasing demands for efficiency makes it important for us to work together with our partners to find new solutions for the future”, says Patrick Ericsson, Global Manager Technical Service Operations, Mining and Rock Excavation Service, MRS
“Our software is easy to install on different hardware platforms such as laptops, smart phones and tablets. In addition, many customers choose to use smart glasses that give a wide field of view and enables hands-free work. The hardware choice is tailored towards the company’s needs”, says Johan Castevall, CEO of XMReality.
“The extended cooperation with this global engineering group shows that our solution is very flexible and competitive, it enables our customers to provide world-class remote field service. We are proud that yet another large global company chose to deepen their cooperation with us”, concludes John Castevall, CEO of XMReality.

Augmented reality enables new business opportunities to manufacturing industry

Excerpt from Lönsam Industri June 9, 2017. Read a translated version below:

XMReality Remote Guidance™, based on Augmented Reality (AR), offers an effective tool for field service engineers.

When the customer service department at Norden Machinery receives an alarm from a customer site about machinery fault, the organization springs into action. The tube filling systems manufactured by the Kalmar-based company are of complex design and require specialist skills to troubleshoot and repair.

“Our clients are located all over the world, manufacturing anything from cosmetics to pharmaceuticals and heavy machinery. Some clients make as many as 1,000 tubes per minute, where each minute of downtime can result in significant financial loss,” says Christer Bäck, Customer Service Manager at Norden Machinery.

Intuitive solutions

The company has experienced strong global demand for support services, but finding right skill locally is difficult. To Norden Machinery, XMReality Remote Guidance is a valuable tool, enabling its service staff to guide each other without being physically on site. Behind the solution is Linköping-based company XMReality.

Adapted to requirements

XMReality, with its background in the Swedish Defense Research Agency, and its long industrial experience, provides solutions that combine efficient technology with ease-of-use.

“Our software can be easily installed on different hardware platforms, such as laptops, smartphones and tablets. Additionally, many users opt for the smart glasses that offer a wide field of view and let the user work with both hands free. The choice of hardware is based on the needs of the company,” says Niklas Rengfors, sales director at XMReality.

Improved support services

Common applications within the manufacturing industry include field service and aftermarket service, as well as training. Reduced travel costs, an improved service offering and a higher skill level within the company are some of the advantages that XMReality’s customers testify to.

Powerful support

To Norden Machinery, XMReality’s solution means that Norden Machinery’s service personnel in Kalmar can see and hear exactly what the customer and the service engineer see and hear on the other side of the world, with video and audio in real time.

“This means we are not dependent on having specialist skills on site, while still being able to deliver the support our customers expect from us. Our engineers can also be confident they have powerful support with backup that is always there for them,” says Christer Bäck.