Atlas Copco Rock Drills AB has expanded its collaboration with XMReality in order to continue to streamline its field service.
The engineering company has been a customer of XMReality for just over two years, and continues to streamline its field service by including the XMReality Remote Guidance™ in additional Swedish and international service units. The customer is already using XMReality’s guide station, XMReality Point Pad™ and XMReality’s smart glasses for remote knowledge sharing.
“Our vision is to continue to be the foremost innovator with the best support in the industry. We are always looking for new opportunities and tools to achieve our visions and goals. We are having our customer in focus, and Remote Guidance enables us to better support them with rapid and high-quality service. The ever-increasing demands for efficiency makes it important for us to work together with our partners to find new solutions for the future”, says Patrick Ericsson, Global Manager Technical Service Operations, Mining and Rock Excavation Service, MRS
“Our software is easy to install on different hardware platforms such as laptops, smart phones and tablets. In addition, many customers choose to use smart glasses that give a wide field of view and enables hands-free work. The hardware choice is tailored towards the company’s needs”, says Johan Castevall, CEO of XMReality.
“The extended cooperation with this global engineering group shows that our solution is very flexible and competitive, it enables our customers to provide world-class remote field service. We are proud that yet another large global company chose to deepen their cooperation with us”, concludes John Castevall, CEO of XMReality.