4 Top tips for knowledge transfer

April 9th, 2020

As more older experts head into retirement, and younger digitally savvy recruits come in – how can you best transfer knowledge and skills from your veterans to your entrants?

 

 

TOP TIP  1

MENTORING MATTERS
Mentoring boosts performance and productivity – and with real-time, shared-view communications tools it doesn’t have to be expensive, in fact technologically it’s never been more cost-effective to offer fast, flexible mentoring.

 

TOP TIP  2

INNOVATION RETAINS RECRUITS
New entrants are often not specialists, but they are digital natives – and extremely tech-savvy. To them, AR-enabled onboarding is intuitive, easy and a clear sign that their employer invests in innovation and eco-conscious solutions.

TOP TIP  3

TRUST THE HANDS OF YOUR EXPERTS
Growing globalization means Knowledge Transfer often has to explain complex technology, across language barriers. AR-enabled hands overlay tools let recruits learn intuitively from your experts’ hands, in real-time on a shared screen.

TOP TIP  4

MEASURE RESULTS: KPIs, KPIs, KPIs
To best transfer knowledge and skills, first decide which skills to focus on. Setting clear targets and KPIs both for experts and recruits let’s all involved know what to aim for. No goals, no results.

 

Learn more how you can successfully transfer knowledge and expertise

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About XMReality Remote Guidance™

XMReality Remote Guidance is an AR-enabled knowledge sharing tool that lets you communicate with gestures, speech, chat and pointers with someone in a completely different location. With Remote Guidance you can:

Connect quickly & easily using call-links
Regardless of whether the recipient receives the link via email, SMS, or some other means, they simply open it in their browser, and click “Start Remote Guidance” to call you directly. They don’t need to install the app and you don’t have to set up a user account for them.
 
Use a unique Hands-Overlay technology
The customer simply points their phone or mobile device’s camera at the problem and you can with gestures, drawing-on-screen, or other tools show them what to do, step-by-step.
 
Integrate through APIs
By integrating XMReality plug-in into your system it enables to send a ‘Call Link’ as a text message. When the customer opens the link on their mobile device, a Remote Guidance call is initiated.
 

Get started with Remote Guidance HERE