Skip travel
Guide, inspect and assist – from thousands of miles away.
Remote
using real-time
video software
How it works
Connect
Create a link and send it to anyone you want to collaborate with. The call is initiated as soon as the person taps on the link. No download required.
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Collaborate
When the call is connected, you see what that person sees. You have several powerful guiding features in the call to help you collaborate and solve remotely.
Control
After each call, we automatically generate a PDF to ensure compliant documentation. You can also keep track of usage and value created for your business.
Zero downloads. Just one click.
Take control of your time without leaving your desk. With just one click on a link, the software runs instantly in the browser – no downloads or installations are needed. Less friction, more time for collaboration.
Tech savvy? No need for that.
Powerful without being complicated – that’s our solution. Because no one wants complexity. You just want things to work. At XMReality we prioritize an intuitive user experience so our users can focus on problem-solving.
Want to see for yourself? Sign up for our Free Trial.
We empower our customers:
XMR has saved us hundreds of truck rollouts this year. Its intuitive and the live annotations make complicated instructions easy to understand.
The biggest benefit to me is simply being able to see the problem that the tech is describing. Basically, a picture or video is worth a thousand words.
This deepened collaboration with XMReality is perfectly aligned with Electrolux Professional’s strategic direction to further develop capabilities of remote and instant technical support towards our customers and extensive partner network.
The most important thing for our own customers is that their problems get solved as quickly as possible, and XMReality has helped us to do that better. We haven’t yet run into a customer who doesn’t want to use it.
Visual Assistance isn’t something futuristic or next generation anymore - it’s a tool in our toolbox. It’s like a 10-mm spanner – we take it out when we need it.
Last winter, one of our service technicians was able to help 14 customers with troubleshooting during one weekend. Without XMReality, we wouldn’t have been able to solve all these cases during one weekend with only one technician.
Augmented Reality in your industry
Augmented reality and remote visual assistance are transforming the industry, providing visual clarity and context beyond simple video calls. It enables precise guidance, making it easier than ever to solve customers' issues faster. Discover how it transforms your industry.
Industrial Manufacturing
With XMReality you can minimize production line downtime and leverage your most talented people no matter where they are.
Food and
Beverage
Leverage XMReality to continually enhance your processes and ensure ongoing compliance in your...
Housing and
Facility Management
With XMReality, you can diagnose, mitigate, and solve issues remotely by accurately guiding tenants...
Packaging production
Use XMReality to quickly diagnose, mitigate, and solve your customer's issues remotely for a more...
Energy and Utilities
With XMReality you can minimize downtime and overcome geographical distance so your experts can be...
